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STROTEK

Houston · Austin · San Antonio · Est. 2014
Your Life, Easier.

Support that doesn't end at installation.

SUPPORT PLANS

The technology in your home is only as good as the team behind it. StroTek's support plans keep every system monitored, maintained, and answered by a real person — 24 hours a day, every day of the year.

Essentials Plus

Paid on-site service calls

Annual firmware, Wi-Fi check & performance report

Basic internet speed & uptime monitoring

Basic local network performance monitoring

Basic Wi-Fi monitoring

Basic extended device monitoring

24/7 remote support & device issue resolution

Standard next-available appointment scheduling

Priority

Paid on-site service calls
Annual firmware, Wi-Fi check & performance report
Basic internet speed & uptime monitoring
Basic local network performance monitoring
Basic Wi-Fi monitoring
Basic extended device monitoring
24/7 remote support & device issue resolution
Priority scheduling — skip the line
20% discounted service rates

Pro-Active

Paid on-site service calls
Annual firmware, Wi-Fi check & performance report
Full internet speed & uptime monitoring
Full local network performance monitoring
Full Wi-Fi monitoring
Full extended device monitoring

24/7 remote support & device issue resolution
Priority scheduling — skip the line
Night and weekend on-site appointments

20% discounted service rates

How support works.

Every system in your home is monitored around the clock, so small issues are caught before they become disruptions.

24/7 Monitoring

One dedicated contact who knows your home and can coordinate any trade the moment something needs attention.

One Direct Line

Scheduled check-ins and firmware updates keep every system running at its best, not just running.

Proactive Maintenance

When something needs a hands-on fix, a technician is dispatched — day or night, holidays included.

On-Site Response

WHY 24/7 SUPPORT MATTERS

Nothing waits until Monday.

Automated shades, climate, security, and AV systems don't take weekends off — and neither do we. Every plan includes a dedicated line answered around the clock, so a flickering light or an offline system gets resolved before it interrupts your day.

STROTEK

Houston

Austin

San Antonio

TX Lic. B29770101

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